How I Became a Dreaded Zionist Robotic Spy, or – Why We Need a Privacy Standard for Robots

It all began in a horribly innocent fashion, as such things often do. The Center for Middle East Studies in Brown University, near my home, has held a “public discussion” about the futures of Palestinians in Israel. Naturally, as a Israeli living in the States, I’m still very much interested in this area, so I took a look at the panelist list and discovered immediately they all came from the same background and with the same point of view: Israel was the colonialist oppressor and that was pretty much all there was to it in their view.

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Quite frankly, this seemed bizarre to me: how can you have a discussion about the future of a people in a region, without understanding the complexities of their geopolitical situation? How can you talk about the future in a war-torn region like the Middle East, when nobody speaks about security issues, or provides the state of mind of the Israeli citizens or government? In short, how can you have a discussion when all the panelists say exactly the same thing?

So I decided to do something about it, and therein lies my downfall.

I am the proud co-founder of TeleBuddy – a robotics services start-up company that operates telepresence robots worldwide. If you want to reach somewhere far away – Israel, California, or even China – we can place a robot there so that instead of wasting time and health flying, you can just log into the robot and be there immediately. We mainly use Double Robotics‘ robots, and since I had one free for use, I immediately thought we could use the robots to bring a representative of the Israeli point of view to the panel – in a robotic body.

Things began moving in a blur from that point. I obtained permission from Prof. Beshara Doumani, who organized the panel, to bring a robot to the place. StandWithUs – an organization that disseminates information about Israel in the United States – has graciously agreed to send a representative by the name of Shahar Azani to log into the robot, and so it happened that I came to the event with possibly the first ever robotic-diplomat.

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Things went very well in the event itself. While my robotic friend was not allowed to speak from the stage, he talked with people in the venue before the event began, and had plenty of fun. Some of the people in the event seemed excited about the robot. Others were reluctant to approach him, so he talked with other people instead. The entire thing was very civil, as other participants in the panel later remarked. I really thought we found a good use for the robot, and even suggested to the organizers that next time they could use TeleBuddy’s robots to ‘teleport’ a different representative – maybe a Palestinian – to their event. I went home happily, feeling I made just a little bit of a difference in the world and contributed to an actual discussion between the two sides in a conflict.

A few days later, Open Hillel published a statement about the event, as follows –

“In a dystopian twist, the latest development in the attack on open discourse by right-wing pro-Israel groups appears to be the use of robots to police academic discourse. At a March 3, 2016 event about Palestinian citizens of Israel sponsored by Middle East Studies at Brown University, a robot attended and accosted students. The robot used an iPad to display a man from StandWithUs, which receives funding from Israel’s government.

Before the event began, students say, the robot approached students and harassed them about why they were attending the event. Students declined to engage with this bizarre form of intimidation and ignored the robot. At the event itself, the robot and the StandWithUs affiliate remained in the back. During the question and answer session, the man briefly left the robot’s side to ask a question.

It is not yet known whether this was the first use of a robot to monitor Israel-Palestine discourse on campus. … Open Hillel opposes the attempts of groups like StandWithUs to monitor students and faculty. As a student-led grassroots campaign supported by young alumni, professors, and rabbis, Open Hillel rejects any attempt to stifle or target student or faculty activists. The use of robots for purposes of surveillance endangers the ability of students and faculty to learn and discuss this issue. We call upon outside groups such as StandWithUs to conduct themselves in accordance with the academic principles of open discourse and debate.”

 

 

I later met accidentally with some of the students who were in the event, and asked them why they believed the robot was used for surveillance, or to harass students. In return, they accused me of being a spy for the Israeli government. Why? Obviously, because I operated a “surveillance drone” on American soil. That’s perfect circular logic.

 

Lessons

There are lessons aplenty to be obtained from this bizarre incident, but the one that strikes me in particular is that you can’t easily ignore existing cultural sentiments and paradigms without taking a hit in the process. The robot was obviously not a surveillance drone, or meant for surveillance of any kind, but Open Hillel managed to rebrand it by relying on fears that have deep-roots in the American public. They did it to promote their own goals of getting some PR, and they did it so skillfully that I can’t help but applaud them for it. Quite frankly, I wish their PR guys were working for me.

That said, there are issues here that need to be dealt with if telepresence robots ever want to become part of critical discussions. The fear that the robot may be recording or taking pictures in an event is justified – a tech-savvy person controlling the robot could certainly find a way to do that. However, I can’t help but feel that there are less-clever ways to accomplish that, such as using one’s smartphone, or the covert Memoto Lifelogging camera. If you fear being recorded on public, you should know that telepresence robots are probably the least of your concerns.

 

Conclusions

The honest truth is that this is a brand new field for everyone involved. How should robots behave at conferences? Nobody knows. How should they talk with human beings at panels or public events? Nobody can tell yet. How can we make human beings feel more comfortable when they are in the same perimeter with a suit-wearing robot that can potentially record everything it sees? Nobody has any clue whatsoever.

These issues should be taken into consideration in any venture to involve robots in the public sphere.

It seems to me that we need some kind of a standard, to be developed in a collaboration between ethicists, social scientists and roboticists, which will ensure a high level of data encryption for telepresence robots and an assurance that any data collected by the robot will be deleted on the spot.

We need, in short, to develop proper robotic etiquette.

And if we fail to do that, then it shouldn’t really surprise anyone when telepresence robots are branded as “surveillance drones” used by Zionist spies.

Pace Layer Thinking and the Lucky Iron Fish

When Achariya, an ordinary woman from Cambodia got pregnant, she was scared out of her wits. Pregnancy can become a death sentence for women in developing countries, with every year more than half a million mothers dying during pregnancy or child birth. In Cambodia specifically, “maternity-related complications are one of the leading causes of death among women ages 15 to 49”, according to the Population Reference Bureau. Out of every 100,000 women delivering a baby, 265 Cambodian mothers do not make it out of the birth room alive. In comparison, in developed countries like Italy, Australia and Israel, only 4–6 mothers out of 100,000 perish during childbirth.

While there are many different reasons for the abundance in maternal mortality, a prominent one is chronic conditions like anemia caused by iron deficiency in food. Dietary iron deficiency affects about 60% of pregnant Cambodian women, and results in premature labor, and hemorrhages during childbirth.

There is good evidence that iron can leech out of cast-iron cookware, such tools can be too expensive for the average Cambodian family. But in 2008 Christopher Charles, a student from the University of Guelph had a great idea: he and his team distributed iron discs to women in a Cambodian village, asking them to add it to the pot when making soup or boiling water for rice. The iron was supposed to leech from the ingot and into the food in theory. In practice, the women took the iron nuggets, and immediately used them as doorstops, which did not prove as beneficial to their health.

Charles did not let that failure deter him. He realized he needed to find a way to make the women use the iron ingot, and after a conversation with the village elders a solution was found. He recast the iron in the form of a smiling fish – a good luck charm in Cambodian culture. The newly-shaped fish enjoyed newfound success as women in the village began putting it in their dishes, and anemia rate in the village decreased by 43% within 12 months. Today, Charles and his company are upscaling operations, and during 2014 alone have supplied more than 11,000 iron fish to families in Cambodia.

The Lucky Iron Fish in a gift package.  Source: Wikipedia, by Dflock
The Lucky Iron Fish in a gift package.
Source: Wikipedia, by Dflock

Pace Layer Thinking

For me, the main lesson from the iron fish experiment is that new technology cannot be measured and analyzed without considering the way in which society and current culture will accept it. While this principle sounds obvious, many entrepreneurs overlook it, and find themselves struggling against societal forces out of their control, instead of adapting their inventions so that they be easily accepted by society.

We have here, in essence, a very clear demonstration of the Pace Layering model developed and published by Stewart Brand back in 1999. Brand distinguishes between six different layers which describe society, each of which develops and changes at a pace of its own. Those layers are, in order from the ones that change most rapidly, to the ones that are nearly immovable:

  • Fashion
  • Commerce
  • Infrastructure
  • Governance
  • Culture
  • Nature
Pace Layer Thinking model. Source: The Clock of the Long Now
Pace Layer Thinking model.
Source: The Clock of the Long Now

The upper layers are moving forward more rapidly than the lower ones. They are the Uber and Airbnb (commerce layer) that stand in conflict with the Government’s regulations (governance layer). They are the ear extenders (fashion layer) that stand in conflict with the unwritten prohibition to significantly alter one’s body in Western civilization (culture layer). And sometimes they are even revolutionary governmental models used to control the population, as did the communist regimes in USSR which conflict with the very biological nature of the human beings put in control over such countries (governance layer vs. nature layer).

As you can see in the following slide (originally from Brand’s lecture at The Interval), the upper layers are not only the faster ones, but they are discontinuous – meaning that they evolve rapidly and jump forward all the time. Unsurprisingly, these layers are where innovations and revolutions occur, and as a result – they get all the attention.

The lower layers are the continuous ones. Consider culture, for example. It is impressively (and frustratingly) difficult to bring changes into a cultural item like religion. It takes decades – and sometimes thousands of years – to make lasting changes in religion. Once such changes occur, however, they can remain present for similar vast periods of time. And some would say that religion and Culture are blindingly fast when compared to the Nature layer, which is almost impossible to change in the lifetime of the individual.

You can easily argue that the Pace Layer Model is flawed, or missing some parts. Evolutionary psychologists, for example, believe that our psychology is a result of our genetics – and thus would probably put some aspects of Culture, Commerce, Governance and even Fashion at the Nature level. Synthetic biologists would say that today we can play with Nature as we wish, and as a result the Nature level should be jumpstarted to an upper level. It could even be said that companies like Uber (Commerce level) are turning out to have more power than governments (Governance level). Regardless, the model provides us with a good standing point to start with, when we try to think of the present and the future.

What does the Pace Layer Model have to do with the smiling luck fish? Everything and nothing. While I don’t know whether Charles has known of the model, a similar solution could’ve been reached by considering the problem in a Pace Layer thinking style. Charles’ problem, in essence, revolved around creating a new Fashion. He had a hard time doing that without resorting to a lower level – the Culture level – and reshaping his idea in ways that would fit the existing culture.

Pace Thinking about the Israel-Palestine Conflict

We can use Pace Layer thinking to consider other problems and challenges in modern times. It’s particularly interesting for me to analyze about the Israel-Palestine ongoing conflict, from a layer-based point of view.

There is currently a wave of terrorist attacks in Israel, enacted by both Palestinians and Israeli-Arabs from East Jerusalem. I would put this present outbreak at the Fashion level: it’s happening rapidly, it’s contagious (more terrorists are making attempts every day), and it’s drawing all of our attention to it. In short, it’s a crisis which we should ignore when trying to get a better long-term view of the overall problem.

What are the other layers we could work with, in regards to the conflict? There is the Commerce layer, representing the trade happening between Israel and the Palestinian Authority. If we want to lessen the frequency of crises like the current one, we should probably find ways to increase trade between the two parties. We could also consider the Infrastructure and Governance layers, thinking about shared cities, buildings or other infrastructures.

Last but not least – and probably most importantly – we need to consider the Culture layer. There is no denying that some aspects of the conflict revolve around the religions and other cultural habituations of each side. When a young Israeli-Arab gets up from bed in the morning, feels repressed and decides to murder a Jewish citizen, we need to ask ourselves why the culture around him hadn’t encouraged him to turn to other means of expressing his anger, like writing a column in the paper, or getting into politics. So the culture must change – and we need to find ways to bring forth such a change.

Obviously, these preliminary ideas and thoughts are merely starting points for a deeper analysis of the problem, but they serve to highlight the fact that every problem and every conflict can be analyzed in several different layers, none of which should be ignored, and that the best solutions should take into consideration several different layers.

Conclusion

The Pace Layer model of thinking can be a powerful tool in the analysis of every challenge, and could be used in many different cases. We’ll probably use it in the future in other articles on this blog, to analyze different situations and crises and examine the deeper layers that exist under the most fashionable and rapid ones.

In the meantime, I dare you to use the Pace Layer model to consider problems of your own – whether they’re of the national kind or entrepreneurial in nature – and report in the comments section what you’ve found out.